2. Information We Collect
We collect and process the following personal data about you:
- Personal Information: Information you provide directly, such as your name, email address, phone number, and postal address when you correspond with us by phone, email, or other means.
- Technical Information: Information we automatically collect when you visit our website, such as IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about your browsing actions and patterns, including the pages you visit, the duration of visits to certain pages, and the services or products you view or search for.
- Marketing and Communications Data: Information about your marketing preferences, such as opting in or out of receiving promotional material from us.
- Cookies: We do not use cookies on this website. Wowever we may provide links to other websites that do so, and these websites have their own privacy policies, separate from ours.
3. How We Use Your Data
We use your data to:
- Help you look for quotes and information on car insurance services that you request from us.
- Ensure that our website content is presented in the most effective manner for you and your device.
- Notify you about changes to our services, terms and conditions, or privacy policies.
- Protect the security of our website, systems, and services by preventing fraudulent activities.
- Analyse website traffic and trends to improve our services, which may include using data for research, statistical analysis, and system administration.
4. Legal Basis for Processing
We rely on the following lawful grounds to process your personal data:
- Consent: When you opt-in to receive marketing communications from us or agree to the use of cookies on our website.
- Contractual Obligation: When processing your data is necessary for the performance of a contract with you, such as helping you find car insurance quotes.
- Legal Obligation: When we are required to process your data to comply with legal and regulatory obligations, such as preventing fraud or reporting financial transactions.
- Legitimate Interest: Where the processing of your data is necessary for our legitimate interests, provided that these are not overridden by your rights and interests, such as improving our services, running our business, or marketing related services.
5. Disclosure of Your Information
We may share your personal data with trusted third parties, including:
- Insurance Providers and Partners: To provide you with information about relevant insurance products and services, we may share your information with our partners or insurance providers.
- Legal and Regulatory Authorities: We may disclose your information if required by law, court orders, or other legal processes to enforce or protect our legal rights.
- Business Transfers: In the event of a sale, merger, or acquisition of all or part of our business, your personal data may be transferred to the new owners.
6. International Data Transfers
We operate primarily within the UK and the European Economic Area (EEA). If your data is transferred outside the EEA, we will ensure that it is transferred to countries that provide adequate protection, or we will put in place appropriate safeguards such as standard contractual clauses approved by the European Commission to protect your privacy rights.
7. Data Security
We take the security of your personal data seriously and use various security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. This includes physical, electronic, and administrative safeguards.
However, whilst we strive to protect your data, no transmission of data over the internet can be guaranteed to be completely secure. We encourage you to take steps to protect your own information, such as using strong passwords and keeping them confidential.
8. Retention of Your Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
The retention period for your data will vary depending on the nature of the information and the purposes for which it is collected. For example, we will retain information related to communications from you for a longer period in accordance with legal obligations such as financial reporting or anti-fraud regulations.
9. Your Rights
Under UK and European law, you have several rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete data.
- Right to Erasure: You have the right to request that we delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain cases, such as when you contest its accuracy.
- Right to Data Portability: You have the right to request that we provide you with a copy of your data in a structured, commonly used, and machine-readable format, or transmit it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: Where you have provided consent for the processing of your data, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in the About Us section of this policy. We will respond to your request within one month, as required by law.
10. Cookies
Many websites use cookies to enhance your browsing experience and provide you with relevant content and services. Cookies are small data files that are placed on your computer or device. We do not use cookies at present and if we decide to do so information about this will be included in a revised privacy policy.
11. Third-Party Links
Our website may contain links to third-party websites, plug-ins, or applications. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. We encourage you to review the privacy policies of any third-party websites you visit.
12. Marketing Communications
We may contact you with promotional offers and updates about our car insurance services if you have opted in to receive such communications. You can withdraw your consent to marketing at any time by:
- Clicking the "unsubscribe" link in any marketing email you receive from us.
- Contacting us directly using the information provided in the About Us section of this policy.
Please note that even if you opt out of receiving marketing communications, we may still need to contact you with important information if we believe that it is in your best interests for us tom do so.
13. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or process personal data from individuals under 18 without parental or guardian consent. If we become aware that we have collected such data, we will take steps to delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us by post, at Prudent Plus Limited, Booths Hall, Booths Hall, Chelford Road, Knutsford, Cheshire, United Kingdom, WA16 8GS; or
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, if you are not satisfied with how we handle your personal data. Visit the ICO's website at https://ico.org.uk for more information.
16. Conclusion
We are committed to respecting your privacy and protecting your personal data. By using our website and services, you agree to the terms of this Privacy Policy. Thank you for tusing steeringclear.co.uk.